Let’s get you watching.

Ask about a plan, set up a device or get help with your subscription. You can do it all in one WhatsApp conversation.

WhatsApp

Start with your device model and what you need help with.

Start a chat

How we can help

  • Choose the number of simultaneous connections for your household.
  • Check a specific channel before ordering.
  • Follow the setup steps for your TV, streaming stick, phone or box.
  • Move to another device, add a connection or renew your plan.

A useful first message

Tell us the device make, model and player name. For an existing subscription, include your order reference and the step you have reached.

If your box uses portal activation, send the MAC address shown in its portal or player settings. We will confirm which details are needed for your setup.

Keep everything together

Reply in the same conversation when you need more help. If you are adding a screen, tell us whether it replaces another device or will watch at the same time.

Still comparing plans?

Choose your paid duration and connection count. Every plan includes setup help.

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