Refund policy

Request a full refund within 60 days of payment. You do not need to give a reason or complete a form.

Send the word “refund” and your account username in your WhatsApp conversation. We use these details to locate your order and process the request.

We return your payment automatically in these cases:

• The login did not arrive in the time we promised.
• One order was charged twice.
• We asked you to confirm a payment and got no reply in 7 days.
• The amount received was below the order total and the gap was not closed within 7 days.

• The purchase is more than 60 days old.

Approved refunds go back to the original payment method, usually on the same day. Your bank controls when they appear on your statement, typically within two to five business days.

This policy is in addition to your state and federal consumer rights. The protection that gives you more applies.